Some Autel MaxiIM IM608 customer is having trouble connecting the device to Autel update server.

Show error as follows (Network busy (#1).Please try again later:

Or Failed to obtain the server address. Error code:10008 or Error code:10001

The reason why that happens is because customer network environment can’t access Autel server, the DNS domain IP address is not allowing it to access autel server.

To fix this problem. You can do as follows:

Go to system settings:

autel im608 system setting

Then do as follows:

After that, you will see the device connect to the Autel update server normally and you can download the update normally now.

Posted by: obd2tool at 12:53 PM | No Comments | Add Comment
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